Functional Modules

Functional Modules included in the base distribution

Collaborative tools and Groupware Module

• Private and/or shared calendar and diary.
• Discussion forums, open or moderated.
• Frequently Asked Questions manager.
• Employees directory.
• Reservation of shared resources (rooms, equipement).

Contact Management Module

• Clients, Suppliers, Competitors and Partners.
• Personal and group contacts.
• Multiple addresses per contact.
• Local offices management and separate storage for each one.
• Sales Pipeline Management (Bussiness oportunities)
• Different kinds of distributions lists.
• Import from Windows Address Book (Outlook Express)
• Import from data files (text, Excel).

Project Management and Support Issues Tracking Module

• Hierarchic projects tree.
• Pending tasks tracking.
• Issues control.
• SLA and maintenance contracts.

eShop Module

• Multiple product catalogs.
• Unlimited hierarchy of products.
• Custom attributes per product.
• Stock management, with multiple warehouses.
• Order and Invoice management.
• Modular and extensible Payment Processing.

Content Management Module

• e-mail templates.
• website templates.
• Electronic forms.
• Web based outgoing fax.
• Can include rich media (video, flash).
• Categorized contents management.
• portlets library for content dynamic presentation.

Massive Email Module

• Multiple e-mail management addressed to distribution lists.
• Message reception statistics.

Coporate Library

• 100% web based virtual disk.
• Role based security for all files.
• Can read and index OLE documents properties.
• Shared bookmarks.
• Bookmarks Import/Export.

Common features to all modules

Roles based security

• Multiple isolated security domains.
• Unlimited users and groups.
• Predefined groups for rapid application rollout.
• Security can be implemented in a company and/or departament basis.
• Can be integrated with a LDAP directory.

Hierarchic data management

• Geographic thesaurus.
• Lexical thesaurus.
• Object categorization.

Queries and Reports

• Rapid query wizard (forms based).
• Excel export.
• Online reports in HTML format.
• All reports can be sent via e-mail.

Job Scheduler

• Process queue management.
• Background multi-thread executor.